• where does social media marketing planning fit
    • business objectives
    • marketing plans
    • IMC plan
    • Social Media Marketing plan
  • stages of social media marketing maturity
    • trial phase
    • transition phase
    • strategic phase- firm utilizes a formal process to plan social media
  • what are the steps in social media marketing planning
    • good plan characteristics
      • understand the marketplace
      • establish clear measurable goals
  • Step 1: Situation Analysis
    • review firms environment and SWOT analysis
    • good questions to ask
      • are there links between direct strategy and social media
      • what activities can be tied to social media
      • what resources can be directed to social media
      • is the organization prepared for social media
      • who are our customers
      • who are our competition
      • what key trend may affect our decisions
  • step 2: objective and budgeting  
  • task ( what is to be accomplished
  • quantity ( how much)
  • time ( by when)
  • budgeting methods
    • percentage of ad spend method
    • competitive party method
    • objective and task method
  • what objective metrics do
    • ensure accountability
    • demonstrate financial contribution of marketing efforts help us to work smarter an more efficientlys
  • step 3 : gather target audience insight
    • which segments should we select to target
      • create social media profiles
        • geodemographic, psychographics and product-usage, characteristics
          • in which zones and communities do they participate
          • how do they use social media
          • what is important to them
  • step 4: select social zones
  • step 5: developing an experience strategy
    • common issues addresses in a creative belief
    • what are the existing creative assets
    • how can we integrate with other branded media being used by the organization
    • what experiences are possible given target market needs and motives, the available channels and the creative assets
    • what content will be needed
      • comments
      • questions and polls
      • video/images
      • apps

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